What is Roku Error Code 020?

The Error code 020 on a Roku device means that there is an HDCP error. HDCP stands for High-bandwidth Digital Content Protection, a type of DRM that is set in place to prevent data piracy. The error occurs when a Roku device finds that the TV’s content protection technology doesn’t match the one on itself. It could also be caused by faulty HDMI cables & connectors. However, this is a common error and can be easily solved.

How To Fix Roku Error Code 020?

To fix the Roku error code 020, you can follow the guidelines mentioned below.

  • Check whether the screen color changes to purple when you switch on the Roku player. If it does, then it was caused by the HDCP error. When it happens, streaming is disrupted.
  • Detach the HDMI cable from the Roku player and the TV. Make sure to remove the HDMI connector as well, if it is being used.
  • Power off the TV to which the Roku device has been connected. Detach its power cable.
  • Remove the Roku device’s power cable. Re-attach the HDMI cable to the Roku player and make sure it is connected correctly. Proceed to connect the TV’s power cable and the Roku device’s power cable. The Roku device and TV will be switched on. You will find that the HDCP error has been resolved.
how-to-fix-roku-error-code-020
click to call